Shipping

Help! I put in the wrong shipping address.
We process orders within 24 hours, so we ask that you let us know within that timeframe if you need to modify your shipping address. No changes can be made to an order once it has been shipped.
Where do you ship?
We ship via USPS, UPS, or Fedex depending on the address provided. We are unable to take specific shipping service requests.
When will my order ship?
Orders usually ship within 2-4 days of being placed, but we aim to get them out sooner. We do not fulfill orders on national holidays, and during periods of inclement weather, shipments may be delayed for the safety of your plant.

Orders

Can I change or cancel my order?
We process all orders within 24 hours, so please let us know within that timeframe if you need to modify or cancel your order. Once a label is printed, no changes or cancellations can be made, even to the shipping address.
Can I place a hold on my order?
We’re happy to hold orders for a maximum of two weeks. Any longer than that and the plant probably won’t fit in the box anymore.